How great are you as a listener? As this video illustrates, in a funny way, we sometimes want to jump in and fix rather than just listen.

Think for a moment – we communicate every waking moment of every day. We communicate with ourselves, our spouses, our significant others, our children and in our business partners. Our success in life is determined, in large part, by how well we interact with others. The ability to effectively relate, understand, communicate, influence and motivate others is a crucial step in creating successful relationships with customers, colleagues, managers, family, and friends. It all starts with listening!

“Don’t try to fix it. I just need you to listen.” Every man has heard these words. And they are the law of the land. No matter what. ~ Jason Headly

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